Returns

If you purchase Seel Return Assurance for eligible items in your order, you can learn more about the Seel Return Assurance policy here.  If you do not purchase Seel Return Assurance along with your order, the order is subject to the standard return policy.

How do I return an item?

WE HAVE A STRICT NO REFUND POLICY, unless you purchase Seel Return Assurance.

If you do not purchase Seel Return Assurance. Got Lengths will ONLY offer a refund if we sent you the incorrect hair, but you must notify us within 5 business days of the day your order is physically shipped. 

If you order a wig, pre colored bundles, and or a frontal and we custom order your hair within 24 hours you ARE NOT able to receive a refund for those items at all. 

All returns can be sent to 541 10th St NW Suite 340 Atlanta, GA 30318

If you would like to return/exchange your product please email us gotlengths@gmail.com

If you have questions about this process please feel free to call us or text us at 678-502-6743

 You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund for eligible items. If Seel Return Assurance is not purchased for eligible items in your order, then your order is subject to the standard return policy. You can learn more about Seel Return Assurance and the Seel Return Assurance policy and return process here.  You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.